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Rohit Nandan is New Chief of Air India

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Aug 122011

Rohit Nandan, an Indian Administrative Service officer from Uttar Pradesh, has been named the new Chairman and Managing Director of Air India Ltd.

Nandan, who was earlier Joint Secretary with the Ministry of Civil Aviation, Government of India, succeeds Arvind Jadhav.

The 54-year-old Nandan did his post graduation in History and MBA from United Kingdom.

Nandan joined the Indian Administrative Service in 1982 and belongs to the Uttar Pradesh cadre.

He has held posts in Ministry of Information and Broadcasting, Social Justice and Empowerment, Disabled Welfare and Rural Development.

Complaints Against U.S. Airlines Up 21%

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Jul 082011

USA Today is reporting that passengers’ complaints against U.S. airlines rose 20.8% in May 2011.

Irate passengers filed 1,062 complaints against airlines with the U.S. Transportation Department in May, up from 879 complaints in April and 799 in May 2010.

A third of the complaints filed in May 2011 was about delays, cancellations and missed connections followed by complaints about customer service, up from 87 in May 2010 to 120 in May 2011. Continue reading »

40% of Indians Overpack, Pay Excess Baggage Fees

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Jun 172011

Many Indian travelers are stuffing their travel bags with too much clothes and/or other things and end up paying steep excess baggage fees to the airlines.

A recent survey by online travel agent Expedia found that 40% of Indians have forked out excess baggage fees.

With travelers spending as much as Rs. 7,500 on excess baggage fees, Indian fliers are resorting to creative steps to avoid paying for this extravagance – Some wear extra clothes, including up to three jackets, stuff small things in pockets and befriend fellow passengers traveling with lesser baggage to help accommodate their stuff.

The more enterprising Indian travelers go as far as to use infant strollers to carry heavy items, since strollers are allowed into the cabin.

Excess Baggage Fees

To boost revenues, most airlines have become stringent and charge as much as Rs. 2,250 for excess baggage fees and nearly Rs. 9,000 for an oversize or overweight bag

In Expedia’s online survey of 500 Indian travelers, more than 60% said they had not used all the items they had piled into their suitcases.

Over half of the respondents (59%) spent between one and two days preparing for their holiday. Less than a third (22%) said they spent only two hours in packing and nearly 18% spent more than 2 days in packing their bags.

Recommendations to avoid excess baggage fees: Continue reading »

Air India Launches Unlimited Travel Promotion

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Jun 162011

Air India Launches Unlimited Domestic Travel Promotion India’s national carrier Air India has rolled out a limited time promotion of unlimited travel for 10-days for passengers in its domestic network (i.e. within India).

The new Air India promotion, which took effect June 15, 2011, comes in two varieties: Silver Pass and Platinum Pass. Both passes are valid for 10-days.

Passengers buying the “Silver Pass” can fly economy class to any domestic sector of their choice for Rs 30,000 while passengers who purchase the “ Platinum Pass” can travel in executive class to any domestic destination for Rs 50,000. The fares include taxes.

Silver and Platinum Passes can be purchased at Air India offices and its approved travel agents within India from June 15 to July 15, 2011.

Air India’s Silver and Platinum passes are valid for travel up to September 25, 2011.

The day of commencement of the journey will be treated as the first day and 10-days will be counted from the date of commencement of the journey for determining travel validity.

Air India flies to 63 domestic destinations and has a network of 33 international destinations.

British Airways Rolls Out Luxury Sale

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Jun 062011

British Airways is slashing fares by up to 29% in business class and up to 60% in its First Class cabin in its Luxury Sale for bookings made between May 26 and June 21, 2011.

The airline announced that over 80 destinations are included in the sale based on various travel dates from June 9 to December 31, 2011.

Travelers to the U.S. can enjoy savings of up to 29% off business class fares besides taking advantage of the rise in the pound against the dollar.

British Airways is also offering holiday packages across North America ranging from beach holidays in Miami to a city break in Boston.