Mar 242011
 


United Continental Holdings, Inc., the parent company of United and Continental Airlines, has expanded its mobile check-in and mobile boarding passes to United customers traveling with international itineraries.

Customers may check in at united.com using a Web-enabled mobile device beginning 24 hours before departure.

United’s mobile boarding pass option is now available to customers departing from airports in London, Munich, Amsterdam, Brussels, Geneva, Zurich, Moscow and Osaka.

The airline plans to introduce the mobile boarding pass option at more international airports including Frankfurt, Tokyo Narita and Hong Kong soon. United currently offers paperless boarding at 62 U.S. airports, including its hubs in Chicago, Denver, Washington Dulles, San Francisco and Los Angeles.

United’s sister airline Continental Airlines currently offers the mobile boarding pass option at 70 airports, including its hubs in New York, Houston, Cleveland and Guam, and international destinations including London, Frankfurt, Munich, Brussels, Zurich, Geneva, Amsterdam and Saipan. Customers flying on any Continental flight may check in at continental.com using a Web-enabled mobile device.

Two-Dimensional Bar Code
United and Continental mobile boarding passes display a two-dimensional bar code along with customer and flight information, which scanners at the security checkpoint and boarding gate validate. A refresh of the mobile boarding pass will reflect any changes to seat assignments, gate changes and upgrade confirmations. The technology is supposed to prevent manipulation or duplication of the boarding passes and enhance security.

Travelers on United and Continental may also use web-enabled mobile devices to check flight status, flight availability, itineraries and Mileage Plus accounts, and sign up for notification via email, phone or text message of any changes to flight status. With the My Itineraries function, customers can view their itineraries and, in the event of missed connections, see the flights on which they have been automatically rebooked, rather than waiting in line at the airport for agent assistance.



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